Cancellation policy

This policy applies to the PainRelief Care+ membership, which is sold as an automatically renewing subscription.

Billing and renewal

When you buy a PainRelief Care+ membership you authorize us to charge your payment method at the start of each billing period until you cancel: every month on the monthly plan ($9.90 per month) and once a year on the annual plan ($79.00 per year). Prices are in US dollars and applicable taxes may be added. We send a reminder email before each annual renewal.

Minimum term

The monthly plan has a minimum term of 3 monthly payments. The annual plan is paid one year in advance and has no further minimum term.

How to cancel

You can cancel at any time from your customer account on painreliefdepot.com, or by emailing painreliefdepot@outlook.com from the email address on your membership. There is no cancellation fee. On the monthly plan, a cancellation requested before the third payment takes effect after the third payment, and no further charges are made after that. On the annual plan, cancelling stops the next renewal. In both cases your member benefits continue until the end of the period you have paid for.

Refunds

If you have not used any member benefit, you may request a full refund of your first membership payment within 14 days of purchase. Otherwise membership fees already paid are not refundable, except where the law requires. Products you buy are covered by our Refund Policy.

Full details are in the PainRelief Care+ Membership & Subscription Terms.